Billing Solutions

Find answers to questions around billing invoices and reports.

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Unreceived Invoice

Q. Why have I not received an invoice?

Sep 21, 2022

Update Invoice Contact

Q. How can I update contact information on an invoice?

Sep 21, 2022

Incorrect Currency, Rate, or Other Invoice Charges

Q. What can I do if the billing information such as currency, rate or other charges on an invoice are not correct?

Sep 21, 2022

UI impressions different from Invoice

Q. Why are the number of impressions in the UI platform different from the invoice?

Sep 21, 2022

Send Invoices to multiple Contacts

Q. Can we send invoices to more than one email address/contact?

Sep 21, 2022

Minimum Advertiser True Up Invoice

Q. I have just received a “Minimum Advertiser True Up” invoice? What is this and why did I receive this? When can I expect my “True Up” invoices to be sent? Will this fee be included in our standard invoice?

Sep 21, 2022

Partner Paid Campaign Invoicing

Q. How does IAS invoice for partner paid campaigns? Is the client responsible for those fees should the partner not pay the invoice?

Sep 21, 2022

Early Invoice

Q. Can we get our invoices sent early?

Sep 20, 2022

Add IO/PO# to Invoice

Q. My invoice needs to include a PO#. How can I add a PO# to an invoice?

Sep 19, 2022

Add all Invoices under one PO#

Q. Can all of my invoices be listed under the same PO#?

Sep 19, 2022

Paying an Invoice

Q. How can I pay an invoice?

Sep 14, 2022

Featured Articles

  • Billing Report using Custom Report Builder

    Frequently asked questions around billing calculations using Custom Report Builder.

  • Send Invoices to multiple Contacts

    Q. Can we send invoices to more than one email address/contact?