Billing Solutions

Q. I am a new customer with IAS and I need to set up an account. Can I receive a W-9 form and/or a vendor form?

Information on a Resident Certificate.

Q. How am I being billed for non-postbid/Open Web products? (i.e., prebid, Channel Science or other % of media, Total Visibility)?

Q. How can I calculate estimated spends in advance using the UI?

Information on early pay discount.

Q. Which FX rate is used for billing?

Q. When should I expect an answer or resolution to my Finance case?

Q. Who can I contact about billing-related questions?

Frequently asked questions around billing calculations using Custom Report Builder.

Frequently asked questions for invoices with video impressions where Display was ran but the Video rate was charged.

Frequently asked questions around credit card payments, including payment period timeline and refunds.