Billing Solutions

Find answers to questions around billing invoices and reports.

IAS Tile Billing Solutions New
Display booked but video reported - FAQ

Frequently asked questions for invoices with video impressions where Display was ran but the Video rate was charged.

Jun 22, 2023

Manually calculate Billing estimates using UI

Q. How can I calculate estimated spends in advance using the UI?

Sep 21, 2022

Non-postbid/Open Web Product Billing

Q. How am I being billed for non-postbid/Open Web products? (i.e., prebid, Channel Science or other % of media, Total Visibility)?

Sep 21, 2022

Resident Certificate

Information on a Resident Certificate.

Sep 21, 2022

W-9 Vendor Form

Q. I am a new customer with IAS and I need to set up an account. Can I receive a W-9 form and/or a vendor form?

Sep 21, 2022

Early Pay Discount

Information on early pay discount.

Sep 20, 2022

Finance Case Response Time

Q. When should I expect an answer or resolution to my Finance case?

Sep 20, 2022

FX Rate

Q. Which FX rate is used for billing?

Sep 20, 2022

Contact for Billing-related Questions

Q. Who can I contact about billing-related questions?

Sep 19, 2022

Billing Report using Custom Report Builder

Frequently asked questions around billing calculations using Custom Report Builder.

Sep 19, 2022

Credit Card Payment FAQs

Frequently asked questions around credit card payments, including payment period timeline and refunds.

Featured Articles

  • Billing Report using Custom Report Builder

    Frequently asked questions around billing calculations using Custom Report Builder.

  • Send Invoices to multiple Contacts

    Q. Can we send invoices to more than one email address/contact?